How can customers track usage or billing?
The Globe app and website let users view billing, check connection details, and manage account settings. This offers access from any device.
What can customers expect from Globe Broadband?
Globe Broadband provides reliable home internet with options that fit different household needs. Plans differ in speed and features, offering flexibility for work, study, or entertainment.
Does Globe offer special deals throughout the year?
Seasonal promotions, online-only discounts, and bundled extras show up regularly. These offers give more value to new and existing customers.
Does Globe include modern WiFi technology?
Yes, several plans come with WiFi 6 routers. This improves speed stability and gives better performance on multiple devices.
Are upgrade options offered for existing users?
Yes, users can request faster speeds or better equipment when eligible. Upgrades help improve home internet performance.
Are streaming benefits included with certain broadband plans?
Some plans come with a complimentary Disney+ subscription for a full year. This gives families access to popular films, shows, and kid-friendly content.
Do Globe plans support high-bandwidth activities?
Fiber-enabled areas usually support gaming, video calls, and 4K streaming. This depends on the chosen plan and the location’s setup.
What makes Globe’s VIP care helpful?
VIP care improves the overall experience through priority service and better support. This reduces downtime and creates smoother home connectivity.
Are installation schedules flexible?
Installation times depend on technician availability and the location. Customers get updates once the schedule is confirmed.
Can customers check service availability online?
Yes, customers can check availability by entering their address on the Globe website. This ensures they see only compatible plans.